Shipping policy
Shipping within Europe
We deliver products within Europe. Outside Europe, please write us to [email protected]. We have several warehouses within Europe that provides the shipments to your country. See the list below with the delivery dates.
SHIPPING OPTIONS | STANDARD DELIVERY TIME | EXTENDED DELIVERY TIME |
---|---|---|
BE, NL, LUX | Delivery in 3-5 working days | Delivery in 5-10 working days |
DE, IT, FR | Delivery in 3-5 working days | Delivery in 5-10 working days |
BG, CZ, PL | Delivery in 3-5 working days | Delivery in 5-10 working days |
REST OF EUROPE | Delivery in 3-5 working days | Delivery in 5-10 working days |
Shipping in Europe is completely free. Because of our different warehouses, we can provide fast shipping and handling.
Warehouse in the Netherlands:
Pelikaanweg 44
8218 PG Lelystad
The Netherlands
8218 PG Lelystad
The Netherlands
Warehouse in Germany:
Hüttenstraße 100 – 102
D-50170 Kerpen
Germany
Warehouse in United Arab Emirates:
Dubai Investment Park – 1 Warehouse No. 5
Dubai
United Arab Emirates
Returns & Exchanges
You can return your product within 14 days. Exchanging is valid until 14 days. A refund will be made within 30 working days. You will only receive a refund if the product is in the original box and doesn’t have any signs of usage.
How to Return an Item
- Write an email to our customer support
- You will receive a free shipping label
- Sending through DPD and DHL back to our warehouse
- Return will be handled within 14 days.
- Refund will be made within 30 working days.